Confidentiality Agreement

- please read the following agreement

- request for counselling services presupposes consent

- the counsellor will draw attention to the agreement before proceeding

Face to face counseling:

​​​Counseling session content and all information related to treatment is strictly confidential unless the client requests in writing to have all or portions of such content released to a specifically named person/persons.


Limitations  of confidentiality exist and are listed below:

a. If a client threatens, or attempts, to commit suicide or otherwise conducts him/her self in a manner in which there is a substantial risk of incurring serious bodily harm.
b. If a client threatens grave bodily harm or death to another person.
c.  If a court of law issues a legitimate subpoena for information stated on the subpoena.
d. If a client is in therapy or being treated by order of a court of law, or if information is obtained for the purpose of rendering an expert’s report to an attorney.


Online Counseling:

As above, with the added following items listed below:

a. A client may record an online counselling session for their own review at a later stage. The counsellor must be informed that a recording is being made.

b. Recordings made by a client may not be shared with a third party without the approval of the counsellor.

c. The counselor may, with client approval, record a counselling session for later review and analyses.

d. The counselor will not share the agreed upon recording with a third party without client permission.

Complaints procedure:

In the event that a client is dissatisfied with the performance or conduct of the counselor, the client has recourse to lodging a formal complaint through the Australian Counselling Association website linked below...